PRIVACY & COOKIE POLICY
This Privacy and Cookie Policy explains how Crown Chakra Designs (“we”, “us”, “our”) collects, uses, and protects personal information of customers in the United States, and worldwide. We comply with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and similar state-level privacy laws.
1. Who We Are
Crown Chakra Designs
2510 E sunset Rd Ste 5 #A722
Las Vegas NV 89120
Email: info@crownchakradesigns.com
Phone: (725) 322 0401
We are the Data Controller responsible for processing your personal data.
2. Personal Data We Collect
We collect personal data when you place an order, create an account, contact us, or use our website.
2.1 Information you provide
• Name and surname
• Email address
• Billing and shipping address
• Phone number
• Optional company details
• Order details and history
• Account login details (email and encrypted password)
2.2 Information collected automatically
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Device and operating system information
• Referrer URL and pages visited
• Interaction with the website (via Shopify)
• Cookies and similar tracking data
2.3 Information from partners
We may receive information from:
• Payment processors (Stripe, Woocommerce Payments)
• Shipping carriers (USPS)
• Analytics and advertising providers (if enabled)
We do not intentionally collect sensitive personal data (such as health information, political opinions, or biometric data).
4. Purposes of Processing
We use your personal data for the following purposes:
• Processing and fulfilling orders, including delivery and returns
• Payment processing and prevention of fraudulent transactions
• Customer support and communication
• Creating and managing user accounts
• Sending newsletters and marketing messages (only if you have given your consent)
• Operating, maintaining, and improving our website
• Conducting analytics and statistics about the use of our website
• Complying with legal obligations
We do not sell your personal data.
5. Retention Period
We store your personal data only for as long as necessary for the purposes for which it was collected, or as required by law.
Typical retention periods are:
• Orders and invoices: 10 years from the end of the accounting period
• Customer accounts: until you request deletion or the account is inactive for a longer period
• Marketing communication: until you withdraw your consent or unsubscribe
• Customer support messages: 3–5 years, depending on the nature of the communication
• Cookies: from 1 day to 2 years, depending on the type of cookie
7. Data Security
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.
These measures include, for example:
• SSL/TLS encryption of our website
• Secure hosting via Hostinger/Wordpress
• Encrypted passwords and access controls
• Limiting access to personal data to authorized personnel only
• Regular updates and monitoring of our systems
Paper documents, where used, are stored in secure premises and are not accessible to unauthorized persons.
8. Sharing of Personal Data
We share personal data only with trusted partners and only to the extent necessary for the purposes described above.
These partners include:
• Woo Commerce/Wix – e-commerce platform and hosting
• Payment processors – Stripe, Woocommerce
• Shipping carriers – USPS
• Accounting and tax advisors
• IT, analytics, and marketing service providers (only where consent is given, if required)
We never sell your personal data to third parties.
10. Your Rights (United States – All States)
Residents of the United States may have certain rights under state privacy laws (including California, Colorado, Connecticut, Utah, Virginia, and others), such as:
• Right to know which categories of personal information we collect and how we use them
• Right to access personal information
• Right to request deletion of personal information, subject to legal exceptions
• Right to request correction of inaccurate personal information
• Right to receive information about how we share personal information
• Right to opt-out of targeted advertising (if used)
• Right to non-discrimination for exercising privacy rights
• Right to limit the use of sensitive personal information (we do not process sensitive personal information)
Special notice for California residents (CCPA/CPRA). California law provides additional protections, including the right to:
• Request detailed disclosure of collected, used, and shared personal information
• Opt-out of “sharing” personal information for cross-context behavioral advertising (if applicable)
• Not be discriminated against for exercising privacy rights We do not sell personal information as defined by CCPA/CPRA.
To exercise any of these rights, you can contact us using the details in section 12. We will respond within the time limits required by applicable law (typically 45 days for United States privacy laws).
11. Automated Decision-Making
We do not use automated decision-making that produces legal effects concerning you or similarly significantly affects you.
If you have given your consent, we may use:
• Analytics segmentation
• Advertising targeting and remarketing
• Product recommendations
These activities are used only to improve your experience and do not create legal or similarly significant effects.
12. Contact for Privacy Requests
If you have any questions about this Privacy and Cookie Policy or if you wish to exercise your rights, you can contact us at:
• Email: crownchakradesigns@gmail.com
• Phone:
13. Cookie Policy
Our website uses cookies and similar technologies to ensure its proper operation, improve user experience, analyze traffic, and support marketing (where consent is given).
13.1 What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They help the site remember your actions and preferences (such as login, language, and cart contents) over a period of time.
13.2 Types of cookies we use
• Necessary cookies - These cookies are essential for the basic functioning of the website, such as navigation, adding items to the cart, and processing orders. Without them, the website cannot function properly.
• Functional cookies - These cookies allow the website to remember your preferences and settings to provide a more personalized experience.
• Analytics cookies - These cookies help us understand how visitors use our website, which pages are most frequently visited, and how users move around the site. This may include tools such as Shopify Analytics or Google Analytics (if enabled). The data is generally aggregated and used to improve the website.
• Marketing cookies - These cookies may be used, with your consent, to display relevant advertising on other websites, for example through platforms such as Meta Ads, Google Ads, or TikTok Pixel (if enabled). They help us measure the effectiveness of advertising campaigns.
13.3 Cookie consent and management
When you first visit our website, you may see a cookie banner asking you to consent to the use of non-essential cookies (analytics and marketing). You can:
• Accept all cookies
• Reject non-essential cookies
• Customize your preferences
You can also manage or delete cookies in your browser settings. If you disable certain cookies, some functions of the website may not work properly.
14. Changes to This Privacy & Cookie Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices, legal requirements, or technology.
Any updates will be published on this page with a new “Last Updated” date. We encourage you to review this Policy periodically to stay informed about how we protect your data.
Last Updated: January 2026